RMA Center

We have established RMA (Return Merchandise Authorization) Centers in major cities of India including Bengaluru, Chennai, Mumbai, Delhi and Vadodara to strengthen our nationwide service network and provide customers with fast and reliable after-sales support. These centers play a vital role in handling product diagnostics, repairs, ready-to-use condition, etc., ensuring that devices are restored to optimal performance. The centers are equipped with trained engineers, genuine spare parts and advanced testing facilities to handle a wide range of our products.

By strategically locating these centers across different regions, we minimize downtime and ensure faster turnaround time for our clients and end users, eliminating the need for long-distance transport and delays. The centers follow a streamlined process that includes device and warranty verification, systematic fault analysis, professional repair as well as final testing before dispatch. Detailed service records are also maintained, giving full traceability and confidence in the quality of work carried out.

This robust service infrastructure demonstrates our commitment not only to delivering leading-edge Biometric and Security Solutions but also to upholding long-term reliability and customer satisfaction. With localized support through RMA Centers, buyers across India can rely on timely assistance, consistent service quality and peace of mind.